| a. |
Introduction: We, Potomac Valley Veterinary Hospital (PVVH), are
committed to safeguarding your privacy. We believe that the best way to
protect the privacy of users of www.pvvh.com (the "Site") is to tell you
what information we gather and ensure that you understand and consent to our
uses of such information. We may occasionally modify the Privacy Policy and
will post those changes on this page so that you are always aware of what
information we collect, how we use it and under what circumstances we
disclose it. We may let you know via the homepage when this happens but you
should check the policy frequently to read the changes. Please note that the
Site contains links to and from other websites. We are not responsible for
the privacy practices or the content of other websites and the information
practices of those websites are not covered by this Privacy Policy. We set
out below answers to frequently asked questions regarding our Privacy
Policy.
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| b. |
What information do we collect? How do we use it?: When you visit
the Site, we may ask you for certain information such as contact
information, telephone numbers, your email address, and your location (e.g.
U.S.). This information is stored on our customer database. The database
enables PVVH to provide you with any articles and other information you
request from us. We may also use your personal information to track activity
on the Site. We do this in order to serve you better as we understand how
you and other visitors use the Site. Whenever we collect personal
information we make an effort to include a link to this Privacy Policy on
that page.
We will not use your information for the purposes set out below if you have
indicated that you do not wish us to use your information in this way when
submitting the information. Additionally, if at any time you wish us to stop
using your information for any or all of the below purposes, please let us
know. We will stop the use of your information for such purposes as soon as
it is reasonably possible to do so. From time to time we would like to use
the information you supply to us for:
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| c. |
Notice to minors: This Site is intended for use by adults. If you
are under 13 please do not send us any personal information including your
email details. If you would like to contact us please do so through a parent
or legal guardian (ask them to email us on your behalf).
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| d. |
Do we share the information we receive? As PVVH is a veterinary
hospital, your information may be shared within PVVH. We do not otherwise
disclose information about your individual visits to the Site or information
which identifies you to any third parties unless we have your prior consent
or unless required by law, local regulators and law enforcement officers.
However, in order to provide an efficient service, certain functions such as
hosting, storage and disaster recovery are provided by third parties.
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| e. |
Your Choice: PVVH permits you to opt-out of receiving certain
communications from the Site. To opt-out of receiving communications from
the Site, you may edit your Preferences and elect not to receive
communications. If you do not want your feedback displayed on the Site, then
you must so indicate at the time of submission.
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| f. |
Are there any security issues?
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1. |
We take the
security of your data seriously. Therefore, once we receive your
transmission, we make our best efforts to ensure its security on our
systems. |
| 2. |
It is our
policy to virus check documents and files before they are posted on this
Site. However, we cannot guarantee that documents or files downloaded
from this Site will be free from viruses and we do not accept any
responsibility for any damage or loss caused by any virus. Accordingly,
for your own protection, you must use virus-checking software when using
this Site. You must not post or provide to us via this Site, any
document or file which you believe may contain a virus. You must virus
check any document or file which you intend to post or provide to us via
this Site. |
| 3. |
Unfortunately no data transmission can be guaranteed to be 100% secure.
As a result, while we strive to protect your personal information, we
cannot ensure or warrant the security of any information you transmit to
us and you do so at your own risk. You remain responsible for the
security of your computer at all times.
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| g. |
Worldwide transfer of your data: The dynamics of the Internet may
mean that information is sent electronically outside of the country where
you originally entered the information. In addition, that information may be
used, stored and processed outside the country where you entered that
information. While there is a risk that countries to which information is
transferred will not be subject to an information protection regime as
rigorous as that of the EEA, we will always take reasonable steps to ensure
that your information is treated securely and adequately protected in
accordance with this Privacy Policy. However, if you are resident in the EEA
and you do not want your information to be transferred outside of the EEA
please do not send us personal data.
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| h. |
What about "cookies"? "Cookies" are small pieces of information that
are stored by your browser on your computer's hard-drive. Most Web browsers
automatically accept cookies, but you can usually change your browser to
prevent that. We only use cookies to keep track of the pages you visit on
the Site and to tell us whether you have visited the Site previously so
that, in order to serve you better, we understand how you and other visitors
use the Site. By modifying your browser preferences, you have the choice to
accept all cookies, to be notified when a cookie is set, or to reject all
cookies. We have sought to set up our Site so as to notify you before a
cookie is used. However, if you choose to reject all cookies, you may be
unable to use parts of the Site.
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| i. |
Your Consent: By using the Site and submitting information, you
consent to: the collection and use of your personal information by us as
described above; and the transfer of your personal information to countries
outside of the European Union.
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| j. |
Accuracy of Your Personal Information: We aim to keep our
information about you as accurate as possible. If you would like to review
or change the details you have supplied us with, please contact us as set
out below.
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| k. |
Merger: If PVVH merges with, acquires or is sold to another firm
or goes into bankruptcy, we may share files and email records with our
business and merger partners.
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| l. |
Online data: This general Privacy Policy only applies to the
collection of data online and not to offline information. This Privacy
Policy may be amended or superseded by a specific privacy policy for the
collection and use of other data. Where this Privacy Policy is amended or
superseded for the collection and use of other data PVVH will draw that
amended privacy policy to your attention.
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| m. |
Further Information: Questions regarding this
Privacy Policy should be directed to the Privacy Administrator at Potomac
Valley Veterinary Hospital, 9553 Braddock Road, Fairfax, Virginia 22032-2539
or email at privacy@pvvh.com.
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